Policies, Terms and Conditions
Your Pet’s Visit to Glamorous K9s/K9 Cove
If your pet is left in our care for boarding or daycare, Glamorous K9s/K9 Cove will provide your pet
with a clean, safe and properly enclosed environment, and feed and exercise your pet on a regular
schedule or otherwise in accordance with your reasonable instructions. Your pet will not be
removed from the Glamorous K9s/K9 Cove property, except with your prior consent, unless in the
case of emergency.
Provided by Glamorous K9s/K9 Cove
Cots and bedding
Food and water bowls
Individual play yards and exercise time appropriate for your pet’s age and health
What to Bring
Food: We feed your pet their own food to keep their diet consistent. Please package individual meals in Ziploc bags with
your pet’s name to ensure we serve the proper size portions and that your pet has meals for their entire stay.
Toys, Bones and Treats: Familiar items from home are great for your pet and help us entertain your pet during their stay.
Blankets: A small freshly washed blanket can bring scents from home with your pet.
Please understand that items that pose a potential choking hazard will not be left in the suite.
Medications and supplements can be administered during your pet’s stay.
Medications can be included in meal Ziploc bags or separated in a daily dosing pill container with your pet's name on it.
“Delivery Methods” can also be brought - i.e. peanut butter, lunch meat, cheese, pill pockets.
Please bring only enough meds for the days/dosing your pet will need for its stay.
Vaccination Policy/Fleas and Ticks
To prevent the spread of disease while your pet is at Glamorous K9s/K9 Cove, pets must be current on the following
vaccinations, tests and treatments:
Negative Feline Leukemia Test
Vaccination records and the receipt or box cover for the flea treatment (copies are OK) can be uploaded to your on-
line account, mailed, emailed, or faxed to us prior to your pet’s visit. The vaccinations records will be kept on file
for future reservations. The flea treatment should be veterinarian approved – i.e. Frontline, Advantage, Advantix.
Even if a pet is vaccinated against kennel cough (bordetella) or other illnesses, it is possible that a pet may contract
kennel cough or another illness during a visit to Glamorous K9s/K9 Cove. You specifically agree that Glamorous
K9s/K9 Cove shall in no way be responsible for death or injury should your pet contract kennel cough or another
illness while at Glamorous K9s/K9 Cove.
If your pet is found to have fleas and/or ticks, it will be bathed and/or treated by Glamorous K9s/K9 Cove at owner’s
expense. Areas occupied by the pet will also be treated at the owner’s expense.
Notification of Medical Conditions
If a pet has a medical condition of any sort, we must be notified at the time of booking.
Medical Treatment Policy
If your pet requires medical attention, Glamorous K9s/K9 Cove will attempt to contact you for instructions regarding care. If
Glamorous K9s/K9 Cove is unable to contact you within a reasonable period of time, or if Glamorous K9s/K9 Cove otherwise
determines in good faith that the condition of the pet requires immediate medical attention, Glamorous K9s/K9 Cove is hereby
authorized to administer such medical attention as it deems appropriate, or seek medical attention for your pet from a
veterinarian designated by you or, if no such designation has been made, by any veterinarian selected by Glamorous K9s/K9
Cove. All costs and expenses incurred by Glamorous K9s/K9 Cove or such veterinarian are your sole responsibility and will be
paid promptly by you.
Dog Boarding: 7:30 - 8:30 AM 5:00 - 6:00 PM Seven Days a Week
Cat Boarding: By Appointment Seven Days a Week
No drop-off or pick-up will be available on official holidays. Boarding guests staying over the Holidays will receive full tending
and exercise services.
Deposits and Cancellations
50% deposit is required for reservations over three days
Payment in full required for reservations three days or less
There is a $25 fee for reservations cancelled up to two weeks prior to the arrival date
No refund of deposit is provided for reservations cancelled less than two weeks prior to the arrival date
Payment in full is due on arrival. No refund is issued for early departures.
Payment for Services
The balance of all fees and expenses are payable at the time of check-in/arrival. If any fees are not paid, we reserve the right to
cancel the reservation. You agree to promptly notify Glamorous K9s/K9 Cove of any change in the scheduled pick up date of
your pet, and agree to be responsible for and pay any additional charges incurred as a result of a change in a scheduled pick up
date. If your pet is not claimed within ten days of its scheduled pick-up date and all additional fees that have accrued are not
paid, Glamorous K9s/K9 Cove reserves the right to exercise any and all remedies available.
Pictures and Videos
Photographs and/or videos may be taken during your pet’s stay with us and may be used in advertising or media purposes. All
such materials are the property of Glamorous K9s/K9 Cove. Owners may request in writing for their pet’s images to not be
Aggressive / Destructive Temperaments
In cases where animals are left that prove to be aggressive towards other animals or staff, or are destructive to our facilities, we
will contact you to arrange their removal. We reserve the right to charge the owner for all damage caused by an animal to any
There are Inherent Risks Associated with Dealing with Animals
Standard precautions will be used against the injury, escape or death of pets. Glamorous K9s/K9 Cove will not be held
responsible for injuries that occur, provided that standard care and precautions have been followed as determined at the sole
discretion of Glamorous K9s/K9 Cove. You agree and understand that there are inherent risks when dealing with animals. You
understand and agree that under no circumstances shall Glamorous K9s/K9 Cove be responsible for illness, injury or death
(including aggravation of existing injuries or conditions) to pets.
Release From Liability/Indemnification
As additional consideration for Glamorous K9s/K9 Cove accepting your pet for any and all services, you hereby release
Glamorous K9s/K9 Cove from any and all cost and expense resulting from or related to loss or damage to your pet, including
loss or damage resulting from or caused by disease, running away, theft, fire, or other animals or people or loss or damage to
persons or property caused or alleged to be caused by your pet. In addition, you agree to indemnify and hold harmless
Glamorous K9s/K9 Cove and its employees, agents and representatives from any and all claims resulting from any action by
Right to Refuse to Provide Services
Glamorous K9s/K9 Cove reserve the right to refuse service or participation to any person or pet at any time.
This Agreement applies to all services provided by Glamorous K9s/K9 Cove, including, but not limited to, boarding, daycare,
bathing and use of the play yards each time your pet visits Glamorous K9s/K9 Cove. You have the right to terminate this
Agreement with respect to any future visit by providing written notice of such termination to Glamorous K9s/K9 Cove prior to
such future visits. Glamorous K9s/K9 Cove reserve the right to refuse service or participation to any person or pet at any time.
K9 Cove and Glamorous K9s • Michael, Traci, Kelly and Jacob Wilcox • 906 Kimmerlings Road • Lebanon, PA 17046 U.S.A. • (717) 273-3963 • www.glamorousk9s.com